Lever
Monitoring - Zendesk identified the issue on their end and implemented a fix that we are currently monitoring. Feel free to reach out to our Support team via chat once again.
Jan 19, 09:50 PST
Investigating - At this time we are experiencing issues with our ticketing system Zendesk. Chats are not being assigned to our agents and we are currently investigating. We'll update this status once we have more information and for the time being we would recommend reaching out to support team via ticket instead.
Jan 18, 12:56 PST
Update - Our team is continuing to remediate vulnerabilities as soon as they are found and will continue to assess and monitor our environment. We’ve recently identified two more vendor supplied internal software tools that contained the vulnerable library. Those tools were patched with the recommended patches as supplied by the vendors. We have not detected any impact to any data. Please watch for communications from Lever with additional details as they are available.

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Lever is committed to the protection and safety of your data. We are aware of the recently disclosed Apache Log4j2 vulnerabilities (CVE-2021-44228, CVE-2021-45046, CVE-2021-45105, and CVE-2021-44832). We are actively monitoring this issue and are working to remediate any Lever services that use the vulnerable component Log4j. We appreciate your trust in us as we continue to make your success our top priority.

For more information, please review CVE-2021-44228, CVE-2021-45046, CVE-2021-45105, CVE-2021-44832 and the Apache Log4j2 post. Updates will also be posted to https://status.lever.co as additional information becomes available.
Dec 29, 17:53 PST
Update - Our team has remediated where vulnerabilities have been found and will continue to assess and monitor our environment. Please watch for communications from Lever with additional details as they are available.
Dec 21, 10:35 PST
Monitoring - Lever is committed to the protection and safety of your data. We are aware of the recently disclosed Apache Log4j2 vulnerability (CVE-2021-44228, CVE-2021-45046, and CVE-2021-45105). We are actively monitoring this issue and are working to remediate any Lever services that use the vulnerable component Log4j. We appreciate your trust in us as we continue to make your success our top priority.

For more information, please review CVE-2021-44228, CVE-2021-45046, and CVE-2021-45105, and the Apache Log4j2 post. Updates will also be posted to https://status.lever.co/ as additional information becomes available.
Dec 13, 12:25 PST

About This Site

Lever eliminates the burden of manual work in the hiring process, freeing up teams to get back to the real work of recruiting. With Lever, fragmented communication and data are a thing of the past. Recruiters, hiring managers, interviewers, and leadership have a source of truth for all hiring activity. And with Lever's real-time reports, teams can easily target where to double-down on hiring efforts.

Global Data Center - LeverTRM Operational
90 days ago
99.98 % uptime
Today
Hire Operational
90 days ago
99.94 % uptime
Today
Career Site Operational
90 days ago
100.0 % uptime
Today
Visual Insights Operational
90 days ago
100.0 % uptime
Today
Integration API & Webhooks Operational
90 days ago
100.0 % uptime
Today
Global Data Center - Advanced Analytics Operational
90 days ago
99.86 % uptime
Today
Lever Talent Intelligence Operational
90 days ago
99.72 % uptime
Today
Data Warehouse Sync Operational
90 days ago
100.0 % uptime
Today
EU Data Center - LeverTRM Operational
90 days ago
99.9 % uptime
Today
Hire Operational
90 days ago
99.62 % uptime
Today
Career Site Operational
90 days ago
100.0 % uptime
Today
Visual Insights Operational
90 days ago
100.0 % uptime
Today
Integration API & Webhooks Operational
90 days ago
100.0 % uptime
Today
EU Data Center - Advanced Analytics Operational
90 days ago
100.0 % uptime
Today
Lever Talent Intelligence Operational
Data Warehouse Sync Operational
90 days ago
100.0 % uptime
Today
Third-Party Workflow Dependencies Operational
Microsoft Office 365 Email/Calendar Integration Operational
G Suite Email/Calendar Integration Operational
Microsoft Exchange (Nylas) Email/Calendar Integration Operational
Slack Operational
LinkedIn RSC/Easy Apply Operational
Zoom Operational
Google Analytics Operational
Google Hangouts Operational
Third-Party Infrastructure Dependencies Operational
Amazon Web Services Operational
Partner Ecosystem Operational
Assessments Operational
Background Check Operational
Communication & eSignature Operational
Diversity & Inclusion Operational
Hiring & Onboarding Operational
HRIS Operational
Job Boards Operational
Scheduling Operational
Sourcing & Referrals Operational
Sandbox Operational
Lever.co Operational
Contact Support Operational
Lever.co website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled maintenance Jan 23, 23:00 - Jan 24, 00:00 PST
We will be undergoing a scheduled maintenance at this time. No customer impact or downtime is anticipated with this maintenance.
Posted on Jan 20, 10:42 PST
Past Incidents
Jan 22, 2022

No incidents reported today.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022
Resolved - The issue causing delayed automation workflows is resolved. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Jan 19, 20:04 PST
Investigating - We are currently investigating an issue affecting automation workflows. We noticed this issue impacting Lever Hire around 11:50 AM PST. Users may notice that automation workflows are delayed by up to 30 minutes. Our engineering teams are actively working to resolve this as soon as possible.
Jan 19, 11:56 PST
Completed - The scheduled maintenance has been completed.
Jan 19, 19:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 18:30 PST
Scheduled - We will be undergoing a scheduled maintenance at this time. No customer impact or downtime is anticipated with this maintenance.
Jan 18, 13:48 PST
Jan 18, 2022
Completed - The scheduled maintenance has been completed.
Jan 18, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 17:00 PST
Scheduled - We will be undergoing scheduled maintenance at this time. No customer impact or downtime is anticipated during this window.
Jan 6, 12:19 PST
Completed - The scheduled maintenance has been completed.
Jan 18, 07:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 06:30 PST
Scheduled - We will be undergoing scheduled maintenance to all our databases during this time, which includes our Global, EU, and sandbox. We do not anticipate any customer impact during the maintenance window.
Jan 14, 09:28 PST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Completed - The scheduled maintenance has been completed.
Jan 14, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 14:30 PST
Scheduled - We will be undergoing scheduled maintenance to our EU database at this time. No customer impact or downtime is anticipated during this window.
Jan 14, 14:22 PST
Resolved - The issue causing candidates that applied through Seek to a job posting not being reflected in Lever has been resolved. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Jan 14, 14:09 PST
Monitoring - The root cause of this issue has been identified, and a fix has been implemented. The import of candidates that applied via Seek has resumed. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update when we are able to confirm that there have been no recurrences.
Jan 14, 06:17 PST
Investigating - We are currently experiencing delays processing applications that come in via our Seek integration.

Users might notice that the most recent applications available in Seek are not reflected in Lever. Some of the affected accounts have not been updated with applications from Seek since January 9, 2022. Our engineering team is aware of the delay, and currently investigating what could be the cause of this issue. Additional updates will be provided as soon as additional information becomes available.
Jan 13, 14:54 PST
Jan 13, 2022
Completed - The scheduled maintenance has been completed.
Jan 13, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:00 PST
Scheduled - We will be undergoing scheduled maintenance to our EU database during this time. We do not anticipate any customer impact during the maintenance window.
Jan 12, 10:12 PST
Jan 12, 2022
Resolved - The issue affecting users to not have access to their Lever instance has been resolved. The incident occurred from approximately 2:15pm to 4:30pm Pacific. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Jan 12, 17:36 PST
Monitoring - A fix has been implemented for the issue causing some users to not have access to their Lever instance. Customers should now be able to access their Lever account as normal. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Jan 12, 16:53 PST
Update - We are continuing to investigate this issue.
Jan 12, 15:52 PST
Investigating - We are currently investigating an issue that may cause some users to not have access to their Lever instance. This has been identified around 2:15pm Pacific time. Our Engineering teams are actively working to resolve this as soon as possible.
Jan 12, 14:25 PST
Resolved - The issue where users have experienced Lever crashing for our EU customers has been resolved. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Jan 12, 11:54 PST
Monitoring - A fix has been implemented for the issue causing Lever crashing for EU customers. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Dec 21, 09:49 PST
Investigating - We've received reports coming from the EU that Lever is intermittently crashing. We are currently investigating this issue and will update this status once we have more information.
Dec 21, 01:41 PST
Jan 11, 2022
Completed - The scheduled maintenance has been completed.
Jan 11, 21:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 17:00 PST
Scheduled - We will be undergoing scheduled maintenance to our Sandbox database during this time. We do not anticipate any customer impact during the maintenance window.
Jan 10, 16:27 PST
Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.