The issue where candidate texting was not working has been resolved. The incident occurred from 11:16 AM PDT to 6:03 PM PDT. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Jun 27, 2023 - 18:04 PDT
Monitoring
A fix has been implemented for the issue causing the texting service outage Customers should now be able to utilize candidate texting. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Jun 27, 2023 - 17:00 PDT
Identified
We’ve identified the issue causing the candidate texting feature to fail, and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.
Posted Jun 27, 2023 - 11:16 PDT
This incident affected: Partner Ecosystem (Communication & eSignature).