The issue intermittently affecting Lever Hire and API services has been fully resolved as of 19:10 PDT. Both services are now back to fully functional.
Posted Jun 27, 2021 - 19:17 PDT
Monitoring
Our Engineering team has implemented a fix for the issue intermittently affecting Lever Hire and API services as of 18:28 PDT. Customers can now expect a gradual return to full functionality for both services. We will continue to monitor the situation closely to ensure no further issues arise. A final update will be provided when we can confirm the issue has been fully resolved.
Posted Jun 27, 2021 - 19:00 PDT
Investigating
We are currently investigating an issue that is intermittently affecting the Lever Hire and API services (webhooks and intergrations). Issues impacting Lever Hire were noticed around 13:47 PDT, while issues affecting Lever API were noticed around 16:06 PDT. Users may intermittently experience delays or HTTP 500 errors with these services. Our Engineering teams are actively working to resolve this as soon as possible.
Posted Jun 27, 2021 - 16:06 PDT
This incident affected: Partner Ecosystem (Assessments, Background Check, Communication & eSignature, Diversity & Inclusion, Hiring & Onboarding, HRIS, Job Boards, Scheduling, Sourcing & Referrals), Third-Party Workflow Dependencies (Microsoft Office 365 Email/Calendar Integration, G Suite Email/Calendar Integration, Microsoft Exchange (Nylas) Email/Calendar Integration, Slack, LinkedIn RSC/Easy Apply, Zoom, Google Analytics, Google Hangouts), EU Data Center - LeverTRM (Hire), and Global Data Center - LeverTRM (Hire).