Offers and other Opportunity operations may be stuck

Incident Report for Lever

Resolved

The issue causing Offers and other operations related to Opportunities to be stuck has now been fully resolved. There should be no further impact at this time, but please reach out to our Support team if you continue to experience difficulties.
Posted Jan 25, 2022 - 05:36 PST

Monitoring

A fix has been implemented for the issue causing stuck Offers and operations related to Opportunities. We are continuing to monitor the situation to ensure no further issues arise. We will send a final update to confirm that the reported issues have been fully resolved.
Posted Jan 25, 2022 - 04:37 PST

Investigating

We are currently investigating an issue that is causing offers and other operations related to Opportunities to be stuck. We began noticing this issue around 2am PST. Users may notice that offers are unable to send, and that other tasks related to Opportunities (eg. creating/merging Opportunities) to be stuck. Our Engineering teams are actively working to resolve this issue as soon as possible.
Posted Jan 25, 2022 - 02:44 PST
This incident affected: EU Data Center - LeverTRM (Hire) and Global Data Center - LeverTRM (Hire).