Offers are stuck and not sending out to candidates

Incident Report for Lever

Resolved

The issue where offers were stuck and not sending out to candidates has been resolved. The incident occurred from 12:35pm to 1:10pm Pacific, August 17th. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Posted Aug 17, 2021 - 13:24 PDT

Investigating

We are currently investigating an issue that is intermittently affecting the offer process. Issue impacting offers being stuck and not sending out to candidates were noticed around 12:35pm Pacific time. Our Engineering teams are actively working to resolve this as soon as possible.

Posted Aug 17, 2021 - 12:54 PDT

This incident affected: EU Data Center - LeverTRM (Hire).