Issue with triggering background checks via Lever-HireRight integration

Incident Report for Lever

Resolved

This issue has been resolved.

Posted Dec 07, 2020 - 11:43 PST

Monitoring

We're currently monitoring the issue. All the failed HireRight background check orders from the past week have been executed at this point

Posted Dec 07, 2020 - 09:37 PST

Investigating

We are currently experiencing intermittent issues with pushing candidates to HireRight for background checks. We'll be partnering with HireRight to ensure a solution is implemented as quickly as possible. More updates will be provided as they become available.

Posted Dec 06, 2020 - 00:48 PST

This incident affected: Partner Ecosystem (Assessments).