Intermittent issues impacting Lever Hire
Incident Report for Lever
Monitoring
A fix has been implemented for the issue causing the candidate search functionality. Customers should now be able to search candidates and utilize Lever as normal. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Jul 09, 2024 - 08:44 PDT
Investigating
We are continuing to investigate the issue where users are experiencing errors when viewing the candidates page. Users may intermittently see an error stating "Candidate counts and some search/tagging features are temporarily unavailable. Try again in a few minutes." Our engineers are actively working on a fix. We will continue to update the status page as we continue to investigate.
Posted Jul 09, 2024 - 08:01 PDT
Monitoring
Our engineering teams have identified the issue and have taken steps to relieve the immediate issue. Our team is actively monitoring while we continue to investigate root cause and deploy additional long term fixes to help mitigate recurrence of the issue.
Posted Jul 08, 2024 - 13:15 PDT
Update
We are continuing to investigate the issue where users are experiencing errors when viewing the candidates page. Users may intermittently see an error stating "Candidate counts and some search/tagging features are temporarily unavailable. Try again in a few minutes." Our engineers are actively working on a fix. We will continue to update the status page as we continue to investigate.
Posted Jul 08, 2024 - 10:53 PDT
Investigating
We are currently investigating an issue that is intermittently affecting the candidate search functionality, and delayed loading within Lever. Users may intermittently experience candidate search related issues and see the error message "Candidate counts and some search/tagging features are temporarily unavailable. Try again in a few minutes." Our Engineering teams are actively working to resolve this as soon as possible.
Posted Jul 01, 2024 - 12:12 PDT
Monitoring
A fix has been implemented for the issue causing the candidate search functionality. Customers should now be able to search candidates and utilize Lever as normal. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Jun 11, 2024 - 10:26 PDT
Investigating
We are currently investigating an issue that is intermittently affecting the candidate search functionality. Users may intermittently experience candidate search related issues and see the error message "Candidate counts and some search/tagging features are temporarily unavailable. Try again in a few minutes." Our Engineering teams are actively working to resolve this as soon as possible.
Posted Jun 11, 2024 - 08:39 PDT
This incident affects: Global Data Center - LeverTRM (Hire).