The issue where stale data was showing on Visual Insights has been resolved. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Aug 12, 2021 - 08:37 PDT
Monitoring
A fix has been implemented for the issue causing stale data to show in Visual Insights. Data is now available up to August 10 at 8:30 AM PDT/11:30 AM EDT and will continue to sync to the present time throughout the day. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Aug 11, 2021 - 10:00 PDT
Investigating
We have identified stale data in Visual Insights starting yesterday evening. Users may not see the most up-to-date data on their dashboards if they are filtering with Date Filters from August 9 @ 5PM EDT / 2PM PST to Present. Data Warehouse Sync is not affected. We are working to resolve this and will provide updates when available.
Posted Aug 10, 2021 - 08:45 PDT
This incident affected: Global Data Center - LeverTRM (Visual Insights).