The issue causing 500 errors when accessing Lever has been resolved. The incident occurred from 9:47-9:57 AM PST. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Dec 17, 2020 - 10:10 PST
Monitoring
A fix has been implemented for the issue causing 500 errors. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Dec 17, 2020 - 10:00 PST
Investigating
We are currently investigating an issue that's preventing all users from accessing Lever. We became aware of this issue at 9:47 AM PST and affected users will see an "Authentication failed" message when trying to log in or a 500 error when accessing hire.lever.co. We’re working to identify the issue and put a resolution in place as soon as possible.
Posted Dec 17, 2020 - 09:51 PST
This incident affected: EU Data Center - LeverTRM (Hire).