Scheduled emails not sending

Incident Report for Lever

Resolved

This incident has been resolved, and all emails should be sent at this time.

Posted May 22, 2020 - 23:19 PDT

Update

We are continuing to monitor for any further issues.

Posted May 22, 2020 - 23:18 PDT

Monitoring

A fix has been implemented, and delayed emails should be sent moving forward. Any previously impacted messages will also be sent with this fix. We're currently monitoring to ensure there are no further issues.

Posted May 22, 2020 - 23:04 PDT

Identified

We've identified the issue and are working to put a fix in place

Posted May 22, 2020 - 21:16 PDT

Investigating

We're currently investigating issues related to scheduled emails. Users may notice that some emails set to delayed send have not yet sent out, and we will provide updates as they become available.

Posted May 22, 2020 - 19:21 PDT

This incident affected: EU Data Center - LeverTRM (Hire).