Users receiving 500 errors when accessing Lever

Incident Report for Lever

Resolved

The issue causing 500/internal server errors has been resolved. The incident occurred from 4:30-4:55 PM PST. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new.
Posted Dec 15, 2020 - 17:57 PST

Identified

We’ve identified the issue causing 500 errors and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.
Posted Dec 15, 2020 - 16:47 PST

Investigating

We are currently investigating an issue that's causing 500/internal server errors when accessing Lever Hire. We became aware of this issue at 4:30 PM PST. We’re working to identify the issue and put a resolution in place as soon as possible.
Posted Dec 15, 2020 - 16:37 PST
This incident affected: EU Data Center - LeverTRM (Hire).