Limited Team Members receive "an error occurred banner" when attempting to access candidate profiles

Incident Report for Lever

Resolved

We've identified and resolved an issue with Limited Team Members being unable to access candidate profiles. When attempting to load the profile, users received an error banner overlayed across the top of the page. Upon reloading the profile, users may have experienced issues using the email sending tool to send emails successfully. The issue has since been resolved and users should have no further impact.

Posted Feb 16, 2023 - 20:14 PST

This incident affected: Global Data Center - LeverTRM (Hire) and EU Data Center - LeverTRM (Hire).