HireRight Integration - Delay in processing candidates

Incident Report for Lever

Resolved

This incident has been resolved.
Posted Mar 27, 2020 - 12:05 PDT

Monitoring

We're currently monitoring improved performance and we will provide more updates when available
Posted Mar 06, 2020 - 17:25 PST

Investigating

We've identified reoccurring issues with delays in processing candidates via the HireRight integration, and we'll be continuing our investigation
Posted Mar 06, 2020 - 10:46 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 05, 2020 - 18:39 PST

Identified

The issue has been identified. We'll be partnering with HireRight to ensure a solution is implemented as quickly as possible. More updates will be provided as they become available.
Posted Mar 05, 2020 - 09:09 PST

Investigating

We are currently experiencing issues with pushing candidates to HireRight for background checks. We are investigating the issue and will provide updates as they are available.
Posted Mar 04, 2020 - 15:22 PST
This incident affected: Global Data Center - LeverTRM (Integration API & Webhooks).