The issue that was affecting email and responses from "Lever Mail" and "No-Reply" for customers on our EU instance has been resolved. Responses to any newly sent emails will be received at this time. Please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Dec 04, 2020 - 09:12 PST
Update
We are continuing to work on a fix for this issue.
Posted Dec 02, 2020 - 14:46 PST
Identified
We’ve identified an issue causing responses to "Lever Mail" and "No-Reply" messages in our EU instances to not be received to the sender's inbox or to their Lever account. We're working to implement a fix, and users should refrain from sending messages using the "Lever Mail" or "No-reply" options until a resolution is in place. Additional updates will be provided as soon as a fix is in place.
Posted Dec 02, 2020 - 14:38 PST
This incident affected: Global Data Center - LeverTRM (Hire).