Candidate texting feature not accessible to some users

Incident Report for Lever

Resolved

This incident has been resolved.
Posted Oct 06, 2023 - 13:05 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 05, 2023 - 19:31 PDT

Update

We are continuing to work on this issue.
Posted Oct 05, 2023 - 11:41 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 05, 2023 - 11:30 PDT
This incident affected: Global Data Center - LeverTRM (Integration API & Webhooks) and EU Data Center - LeverTRM (Integration API & Webhooks).