System issues stemming from AWS connectivity errors

Incident Report for Lever

Resolved

AWS has confirmed that the connectivity issue is resolved. More information on the incident can be found here: https://status.aws.amazon.com/

Users should see full Lever functionality restored at this time, and please reach out to our Support team if you encounter any further issues: https://help.lever.co/hc/en-us/requests/new
Posted Dec 15, 2021 - 08:26 PST

Update

We've identified intermittent impact within Lever Support's ticketing system, so users may be encountering delayed response times from our team of Support Representatives. The most up to date information on current impact will be shared via status.lever.co, and we will be addressing ticketed inquiries as quickly as possible.
Posted Dec 15, 2021 - 07:56 PST

Identified

We have identified system issues across Lever's platform services due to a connectivity issue within Amazon Web Services. So far we've identified affected components within jobs.lever.co, postings API, and the Help Center. AWS is investigating, and you can see additional updates here: https://status.aws.amazon.com/.

We will keep you updated as we continue monitoring this issue and await further information from AWS.
Posted Dec 15, 2021 - 07:51 PST
This incident affected: Third-Party Infrastructure Dependencies (Amazon Web Services).