The issue that was affecting customers' LTI dashboard showing stale data has been resolved. At the same time, scheduled refresh from last night has been completed where new data is available on customers' LTI dashboard. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Jun 23, 2021 - 07:16 PDT
Monitoring
A fix has been implemented for the issue causing stale data for customer's LTI dashboards. Customers will gradually see new data in the next several hours, lasting until 7:00pm PDT. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Jun 22, 2021 - 14:24 PDT
Investigating
We are currently investigating an issue affecting customers such that they will see stale data in their LTI dashboards. We became aware of this issue at around 7:00 am Pacific and affected users will see LTI showing latest data as of June 20th. We’re working to identify the issue and put a resolution in place as soon as possible.
Posted Jun 22, 2021 - 08:03 PDT
This incident affected: Global Data Center - Advanced Analytics (Lever Talent Intelligence).