503 error when accessing Lever Hire

Incident Report for Lever

Resolved

The 503 errors that were preventing users from accessing Lever Hire, Lever-hosted career sites, and the Lever website have been resolved. This incident occurred from 3:56-4:48 PM PST. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Feb 15, 2022 - 17:14 PST

Monitoring

A fix has been implemented for the issue causing 503 errors when accessing Lever. Customers should now be able to access Lever Hire, Lever-hosted career sites, and lever.co. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Feb 15, 2022 - 16:50 PST

Identified

We’ve identified the issue causing 503 errors and we’re working to implement a fix as quickly as possible. We'll provide additional updates as soon as a resolution is in place.
Posted Feb 15, 2022 - 16:41 PST

Update

We are continuing to investigate this issue.
Posted Feb 15, 2022 - 16:03 PST

Investigating

We are currently investigating an issue that is causing 503 errors when accessing Lever Hire. This issue started at 3:56 PM PST. Our Engineering teams are actively working to resolve this as soon as possible.
Posted Feb 15, 2022 - 16:00 PST
This incident affected: Global Data Center - LeverTRM (Career Site), Lever.co (Lever.co website), and EU Data Center - LeverTRM (Hire).