Load times in Lever Hire are higher than usual

Incident Report for Lever

Resolved

The issue causing slowness and stuck tasks in Lever Hire has been resolved. The incident occurred from 7:11 AM-8:24 AM PDT. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Aug 24, 2021 - 08:27 PDT

Identified

We’ve identified the issue causing slowness and stuck tasks and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.
Posted Aug 24, 2021 - 08:16 PDT

Update

The issue causing slowness when navigating between pages in Lever Hire is also preventing some tasks, including scheduling, offers, applications, and opportunities-related tasks, from running. We are continuing to investigate this issue and find a resolution as soon as possible.
Posted Aug 24, 2021 - 07:51 PDT

Investigating

We are currently investigating an issue that is affecting load times in Lever Hire. The issues were noticed around 7:11 AM PDT. Users may intermittently experience higher than average load times when navigating through Lever Hire. Our Engineering teams are actively working to resolve this as soon as possible.
Posted Aug 24, 2021 - 07:17 PDT
This incident affected: EU Data Center - LeverTRM (Hire).