Intermittent issues impacting Lever Mail

Incident Report for Lever

Resolved

The issue where email replies were not syncing back to candidates when emails were sent from email@hire.lever.co has been resolved. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Posted Apr 27, 2023 - 09:21 PDT

Investigating

We are currently investigating an issue that is intermittently affecting the Lever Mail feature in Lever. Users will experience an issue where candidate replies that was initiated to candidates from Lever Mail (mail@hire.lever.co) will not sync back to candidate profiles. Our Engineering teams are actively working to resolve this as soon as possible.

Posted Apr 26, 2023 - 14:31 PDT

This incident affected: Global Data Center - LeverTRM (Hire).