Search bar results don't show recently created candidates

Incident Report for Lever

Resolved

The issue preventing some candidates from appearing in searches has been resolved. There should be no further impact at this time, but please reach out to us at Support if you notice any remaining examples of candidates that don't appear when searching: https://help.lever.co/hc/en-us/requests/new
Posted Nov 30, 2020 - 14:20 PST

Monitoring

A fix has been implemented for the issue preventing newly added candidates from showing in search. We’re currently monitoring to ensure that there are no further issues and we’ll send a final update to confirm that there have been no recurrences.
Posted Nov 30, 2020 - 10:22 PST

Update

Our team is continuing to investigate the issue preventing newly created candidates from appearing while searching. We will provide additional updates here once we identify the issue.
Posted Nov 30, 2020 - 09:59 PST

Investigating

We are currently investigating an issue that is preventing newly created candidates from appearing in search results, that appears to be affecting all users. Candidates can still be accessed and filtered through the pipeline. We’re working to identify the issue and put a resolution in place as soon as possible.
Posted Nov 30, 2020 - 06:38 PST
This incident affected: EU Data Center - LeverTRM (Hire).