Hire inbox not accessible

Incident Report for Lever

Resolved

The issue where users could not access their Lever inbox that was affecting customers global database accounts has been resolved. The incident occurred from 9:31pm to 2:25am PST. . There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Jan 18, 2024 - 13:02 PST

Monitoring

A fix has been implemented for the issue causing users to be unable to access their inbox. Customers should now be able to access their inbox without issue. Please refresh your page to access your Lever inbox. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Jan 18, 2024 - 02:35 PST

Identified

We’ve identified the issue causing issues when loading the Lever Inbox and we’re working to implement a fix. Additional updates will be provided as soon as a resolution is in place.
Posted Jan 18, 2024 - 02:05 PST
This incident affected: Global Data Center - LeverTRM (Hire).