Access to LTI data has been restored for most LTI accounts. We are working on restoring data for the remaining accounts.
Posted Mar 07, 2019 - 09:13 PST
Monitoring
A fix has been implemented, and the daily refresh has begun. We are monitoring LTI accounts for data restoration.
Posted Mar 06, 2019 - 17:13 PST
Update
We are anticipating no loss of data, and that the fix will get released with the daily refresh at 5 pm PST.
Posted Mar 06, 2019 - 14:52 PST
Update
This partial outage is impacting the "Considerations" and "Considerations stage changes" data sources. LTI reports that do not rely on these data sources are still functional.
Posted Mar 06, 2019 - 13:20 PST
Identified
We have identified the issue. We are working on a fix, and anticipate that it will be released with the daily refresh starting tonight at 5 pm PST.
Posted Mar 06, 2019 - 12:32 PST
Investigating
We are currently investigating an issue where data is unavailable in some LTI accounts.
Posted Mar 06, 2019 - 12:07 PST
This incident affected: Global Data Center - LeverTRM (Visual Insights).