The issue affecting users' ability to archive candidates as Hired or Offer Declined has been resolved. The incident occurred in the Global Data Center from 12:37am PDT - 7:08am PDT in the EU Data Center from 12:37am PDT - 9:22am PDT. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Jul 23, 2021 - 09:27 PDT
Update
A fix has been implemented and we are monitoring to ensure there is no further impact.
Posted Jul 23, 2021 - 06:52 PDT
Update
We are continuing to investigate this issue.
Posted Jul 23, 2021 - 06:44 PDT
Investigating
We are currently investigating an issue that is intermittently affecting the ability for users to archive candidates as Hired or Offer Declined. Issues impacting Global Data Center were noticed around 12:37am PDT. Users may intermittently experience issues with marking candidates as Hired or Offer Declined. Our Engineering teams are actively working to resolve this as soon as possible.
Posted Jul 23, 2021 - 06:41 PDT
This incident affected: EU Data Center - LeverTRM (Hire) and Global Data Center - LeverTRM (Hire).