The issue affecting Outlook users has been fully resolved as of approximately 06:00 PST. Outlook email services are now back to fully functional.
Posted Jul 02, 2021 - 06:37 PDT
Monitoring
Our Engineering team has deployed a fix for the reported issue. We are now monitoring the situation closely to ensure no further issues arise.
Posted Jul 02, 2021 - 05:59 PDT
Identified
Our Engineering team has identified the cause of the issue to be a recent endpoint update made by Microsoft. We are now working towards deploying a solution as soon as possible.
Posted Jul 02, 2021 - 05:28 PDT
Investigating
We are currently investigating an issue specific to Outlook users trying to send out emails from within Lever. We first received report of the issue approximately around 17:00 PDT on 07/01.
Outlooks users may see a spinning wheel when sending out emails, or their emails may fail to send with one of the following errors: - "Unknown error" - "INVALID_DATA_ERROR" - "Invalid OData type specified: \"Microsoft.OutlookServices.FileAttachment\" - "PROVIDER_SERVER_ERROR"
Our Engineering team is working to identify the cause of the issue and resolve it as soon as possible.
Posted Jul 01, 2021 - 17:00 PDT
This incident affected: Third-Party Workflow Dependencies (Microsoft Office 365 Email/Calendar Integration, Microsoft Exchange (Nylas) Email/Calendar Integration).