The issue causing "An unexpected error occurred" to display on LTI dashboards has been resolved. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Apr 05, 2022 - 06:46 PDT
Monitoring
A fix has been implemented for the issue causing LTI dashboards to show an error message. Customers should be able to access LTI and view their dashboards now. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Apr 05, 2022 - 05:49 PDT
Investigating
We are currently investigating an issue that is affecting Lever Talent Intelligence (LTI). Issues impacting LTI were noticed around 4 AM PT. Users will see "An unexpected error occurred" when trying to log in and view dashboards. Our Engineering teams are actively working to resolve this as soon as possible.
Posted Apr 05, 2022 - 04:26 PDT
This incident affected: Global Data Center - Advanced Analytics (Lever Talent Intelligence).