The issue that was affecting customers inability to access Lever has been resolved. The incident occurred from 2:30am PST - 4:30am PST. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new
Posted Feb 10, 2022 - 05:40 PST
Monitoring
A fix has been implemented for the issue causing Login issues. Customers should now be able to / see login in to Lever. Please refresh Lever to login. Users may see some delays as systems recover. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.
Posted Feb 10, 2022 - 04:32 PST
Update
We are continuing to investigate this issue.
Posted Feb 10, 2022 - 04:24 PST
Investigating
We are currently investigating an issue that is intermittently affecting the ability to login to Lever. Issues impacting Lever were noticed around 3:46am PST. Users may intermittently see a 500 error on a login attempt. Our Engineering teams are actively working to resolve this as soon as possible.
Posted Feb 10, 2022 - 04:09 PST
This incident affected: Global Data Center - LeverTRM (Integration API & Webhooks, Hire) and EU Data Center - LeverTRM (Integration API & Webhooks, Hire).